Contact Timely Help

Support that feels human.

Whether you need help with your account, an appointment, your practitioner profile, or something else, send us a message and we will help you find the right next step.

Account supportPractitioner enquiriesPrivacy questions

Direct support

Prefer email?

Email us atsupport@timelyhelp.com
Please avoid including highly sensitive medical information in a general support message.
Send a message

Send us a message

Tell us how we can help and we will open your email app with the message addressed to our support team.

Private support route

Keep general support messages minimal

No password or card details, please.

This opens your default email app with the details pre-filled.

Support channels

Choose the right route

A clearer subject helps us understand what you need before opening your message.

Account and booking support

Need help signing in, choosing a practitioner, booking, or rescheduling a session?

Email support

Practitioner enquiries

Interested in joining the Timely Help practitioner network or updating your profile?

Practitioner team

Privacy and data requests

For questions about your personal information, privacy, or account data.

Privacy support
Contact us | Timely Help | Timely help